Shipping Policy
At AdivasiCare, we are committed to delivering our authentic herbal hair oil to your doorstep as quickly and safely as possible. Below are the details of our shipping process:
1. Processing Time
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All orders are processed within 1β2 business days.
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Orders are not shipped or delivered on weekends or public holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email or SMS if there is a significant delay.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: 5β7 business days.
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Express Shipping: 2β3 business days (where available).
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Free Shipping: We offer free standard shipping on all orders over a certain value (as indicated on our website).
3. Shipment Confirmation & Order Tracking
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You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
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The tracking number will be active within 24 hours of shipment.
4. Delivery Areas
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We currently ship to all major pincodes across India.
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For international shipping inquiries, please contact our support team directly.
5. Damages and Missing Packages
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AdivasiCare is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
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Please save all packaging materials and damaged goods before filing a claim.
6. Incorrect Shipping Addresses
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We are not responsible for delivery failures due to incorrect addresses provided by the customer. Please double-check your shipping details before finalizing your order.